- This rule only applies if all members of your household are away at the same time.
- Short absences of up to seven days in a row or less are not counted toward the 90-day limit within a 12-month period.
If all members of a household are away for more than 90 days in a row or more than 90 days within a 12-month period, and have not informed Toronto Seniors Housing, they could lose their rent-geared-to-income (RGI) subsidy. Informing Toronto Seniors Housing of any absence longer than 90 days will also help us to address safety and repair needs while a tenant is away.
Please tell us if you are in hospital, in rehabilitation, awaiting trial or have documentation to support another valid reason for being away from your unit longer than 90 days.
Learn more by reviewing the City of Toronto Absence from Unit Guideline (PDF) and our Absence from Unit Policy calling the Tenant Support Centre at 416-945-0800, or visiting your Operating Unit or Property Management office.