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Copyright © 2024 Toronto Seniors Housing Corporation


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Last modified: May 5, 2022

Toronto Seniors Housing Corporation (“TSHC”) is committed to protecting the privacy of any personal information you may provide when visiting this website (the “Website”). Part of that commitment is to explain what information may be collected and why, how it will be used and who may have access to it. Our practices have been designed to ensure compliance with the privacy provisions of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). This privacy statement applies only to interactions with the Website, and not to any other third party website. We will only use your personal information in accordance with this policy unless otherwise required by law.

Personal Information

When you visit the Website, you do so anonymously – there is no need to tell us who you are. If you direct an enquiry to a specific TSHC department, we may ask you to provide your name and mailing address or e-mail address for the purpose of responding to your enquiry. Only those who “need to know” will have access to the personal information provided.

TSHC does not intend to use any information provided by visitors for any purpose that is inconsistent with the purpose for which the information was provided, as stated on the web page. A visitor to the Website will not receive correspondence or e-mails from TSHC any subject other than those subjects the visitor has given permission to contact them about.

Logging Practices

TSHC logs HTTP requests to the TSHC Site. These logs record the IP address of Website visitors. An IP address is the number automatically assigned to the computer or to the ISP (Internet Service Provider) requesting a URL. Log files are archived and used for systems analysis, maintenance and site evaluation.

Use of Cookies

During user interaction with the Website, we may use a browser feature called a “cookie” to store information anonymously. A cookie is a small text file containing a unique identification number that identifies your browser – but not you – to our computers each time you visit the Website.

Unless you specifically advise us, we will not know who you are, even though we may assign your computer a cookie. We cannot use cookies, by themselves, to disclose the individual identity of any Website user, and we never combine information gathered by a cookie with personally identifiable information, such as your name, telephone number, or your e-mail address.

Data Security

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Accessing And Correcting Your Personal Information

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.

Collection and Use of Personal Information of Tenants

TSHC tenants have the right to know how and for what their personal information is being used. Accordingly, Toronto Community Housing Corporation and TSHC have developed a Notice of Collection, Use and Disclosure of Personal Information which outlines how tenants’ personal information will be collected, used and disclosed. Read a copy of the Notice of Collection, Use and Disclosure of Personal Information (PDF).


For questions or concerns related to the collection, use and disclosure of personal information, contact the Information Specialist or email

Information Specialist

Toronto Seniors Housing

423 Yonge Street, 2nd Floor

Toronto, ON M5B 1T2

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