Safety in your community
To create a healthy and safe community, residents should be mindful of the following standards:
- We (staff and tenants) treat one another with respect and courtesy and value the diversity in our communities.
- We promote peaceful, healthy and safe communities.
- We are responsible for our actions and the actions of our children, family members, guests, visitors and pets.
- We respect all property in our communities, including rental units, personal property, common spaces and offices.
- We respect and uphold Toronto Seniors Housing policies, lease agreements, and all laws.
If you see or are a victim of anti-social behaviour, please call the Community Safety Unit at 416-921-2323. Examples of anti-social behaviour include criminal activity, drug activity, intentional damage to property, public intoxication, trespassing/loitering, smoking in a building common area, unlawful parking, unsafe acts (for example, climbing on buildings or parking structures, firework use, cooking on an open flame in a building/balcony), suspicious behaviour (for example, prowling near a residence, looking in vehicle windows, taking photographs at playgrounds or pools), starting fires or pulling fire alarm when there is no fire, excessive noise, illegal dumping of trash, disrespecting people with disruptive or verbally abusive behaviour and not leashing your dog or when an animal attacks.
The Community Safety Unit and Regional Manager will follow up on anti-social behaviour complaints.
Residents who engage in anti-social behaviour will get formal warnings. In the most severe cases, they could face eviction through the Landlord and Tenant Board. We will also involve the police or other agencies as needed.