Ombudsman Toronto is an independent and impartial investigator of complaints and concerns about the City of Toronto and many of its agencies and corporations, including Toronto Seniors Housing.
Members of the public may contact Ombudsman Toronto once reasonable efforts have been made to resolve the issue directly. Submit complaints by phone, fax, mail, email, in person or online.
Ombudsman Toronto’s services are free and confidential.
The Auditor General performs independent audits of City of Toronto operations to identify opportunities for improvements and cost savings.