The Accessibility Program gives tenants living with disabilities a chance to work with staff and others to make accessible improvements to their units and common areas so they can participate in community life.
The program supports:
- Toronto Seniors Housing’s Tenant Human Rights Policy
- The Ontario Human Rights Code
- Toronto Seniors Housing’s Multi-year Accessibility Plan
The success of the Accessibility Program relies on the cooperation of staff, tenants, family members and agencies to make cost-effective modifications for tenants. Sometimes a tenant may have to relocate to a different unit or building because it is the best way to meet the request.
Forms
Staff need your completed form(s) before they can move ahead with your request.
- Accommodation requests: Have your doctor complete the Medical Questionnaire (PDF)
- Consent form: By filling out this Consent Form (PDF), you give us permission to disclose your personal information and to discuss your tenancy with Toronto Community Housing and with specified third parties if necessary.
- Assistive equipment request through an agency: Please complete the Assistive Device Tenant Acknowledgement Form (PDF).
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Who should complete the medical questionnaire?
A licensed health care professional or practitioner must complete the forms.
Who should complete the Assistive Device Tenant Acknowledgement Form?
If a community agency or tenant identifies the need for an assistive device in tenant’s unit, they must complete the Assistive Device Tenant Acknowledgement form.
Note: The Accessibility Program/TCHC/TSHC do not supply assistive equipment to tenants, including but not limited to ceiling mounted Hoyer Lifts, stair lifts, commode chairs, raised toilet seat covers, etc; a tenant must access these services through a community agency provider for both funding and installation.
Questions?
Contact us if you need more information:
- Call the Tenant Support Centre at 416-945-0800 or email at support@torontoseniorshousing.ca
- Speak with your Seniors Services Coordinator
Accessibility Is for You
The Responsible Personal Accessibility in Toronto Housing (R-PATH) Committee has authored “Accessibility Is for You”, a booklet on the process involved in getting your unit modified. Get a copy of “Accessibility Is for You” from your Seniors Services Coordinator (SSC) or Superintendent or you can click the link below to find an online copy to read or print.
