Tenants continue to receive scam calls.
These callers tell tenants they are “behind in their rent payments” or that a recent payment “bounced.”
Scammers will demand tenants pay right away or call back at a different number to arrange payments. Some will even threaten tenants with eviction or legal action.
While these calls can be very scary, they are completely fake. If you suspect a call is a scam, hang up right away.
How do I know a call is a scam?
Staff do not take rent payments from tenants over the phone.
Scammers almost always pressure you to act immediately by threatening you with serious consequences. If you are ever unsure, ask for the caller’s name and number, hang up and call our Tenant Support Centre 24/7 at 416-945-0800 to double check.
What if the caller is pretending to be a real staff member and knows my personal information?
Unfortunately, scams are becoming more sophisticated. Think twice before giving out personal or payment information. If you ever think a call sounds like a scam, hang up right away.
If you have been the victim of fraud, report it to Toronto Police or call the Community Safety Unit at 416-921-2323.
If you suspect a call is a scam, hang up right away.
Tenants continue to receive calls from scammers who demand payment over the phone by telling tenants their rent is in arrears or that a recent payment “bounced”. They have also been known to threaten tenants with eviction or legal action.
Staff do not take rent payments from tenants over the phone.
While these calls can be very scary, they are completely fake.
If you are ever unsure, ask for the caller’s name and number, hang up and call our Tenant Support Centre 24/7 at 416-945-0800 to double check.
What if the caller is pretending to be a real staff member and knows my personal information?
Unfortunately, scams are becoming more sophisticated. Think twice before giving out personal or payment information.
If you have been the victim of fraud, report it to Toronto Police or call the Community Safety Unit at 416-921-2323.
Contact the Tenant Support Centre at 416-945-0800 if you need this information in an alternate language or format.