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Copyright © 2024 Toronto Seniors Housing Corporation

Fraud awareness

November 18, 2022

Fraud can come in many forms, like:

  • Phone calls or text messages
  • Email or messages on social media
  • Letters in the mail
  • In person

Examples of recent scams:

Rent arrears: 

  • “Hi, this is Toronto Seniors Housing calling about an overdue rent payment. You must pay with a credit card over the phone or face eviction. “
  • Suspicious behaviours: TSHC does not take payment over the phone, the caller does not have a name or position you recognize, the scammer is threatening tenancy management action if you do not pay immediately.
  • Solution: Do not provide payment information over the phone. Call Tenant Support Centre to confirm the situation.

Canada Revenue Agency (CRA) scam:

  • “Our records indicate you owe outstanding taxes. If you don’t pay right away we will have to call the police and have you arrested.”
  • Suspicious behaviours: The scammer may request payment in gift cards or cryptocurrency and threaten you with immediate legal action such as arrest.
  • Solution: Hang up right away and call back through the phone number found on the official government website or login to your official Service Canada account at to confirm the situation.

If you have been the victim of a crime, report it to the Canadian Anti-Fraud Centre and tell your friends and family to prevent someone else from becoming a victim.

Visit the Canadian Anti-Fraud Centre to learn about current and past scams, learn how to protect yourself and to report a fraud:

Contact the Tenant Support Centre at 416-945-0800 if you need this information in an alternate language or format.